Humans do not think like machines. Machines do not process information like humans.
Which is obvious, yet the results are often not considered.
Making a machine interface that is intuitive to humans is really difficult. Presenting complex information in way that is easy for humans to read is really difficult. Here are some of the things which have to be considered:
- How is the information organized?
- What information are we talking about? Are we presenting flight schedules or grocery shopping lists?
- Do regular users and new users have different concerns?
- Do we need to emphasize if anything has changed from last time?
- How can the information be presented so the expected reader can easily find what they think is most important to find, while also letting the publisher or organizer highlight what they think is most important to present?
Those issues are things I came up with just thinking about it as I’m writing this. There were and still are whole entire disciplines and professions devoted to this.
When I find something which is intuitive to use, whether it’s gas pump prices, a website, or the dashboard of a car, I try to stop and admire what was achieved. I also try to see what I might learn. If there’s a lot of information shown in an intuitive and easy-to-understand manner, someone put a lot of work into that.
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